1. mkatkinson's Avatar
    I have a DTEK60 Android 6.0.1 device and have just upgraded from a Chromecast 2 to Chromecast Ulta. With the Chromecast 2 my DTEK60 screen cast perfectly but with my new Chromecast Ultra I get an error message:

    "Screen casting is not optimised for this device; your experience may vary".

    Has anyone had a similar expeience?

    Any help will be much appreciated. Thanks.
    Last edited by mkatkinson; 04-23-17 at 08:42 AM.
    04-23-17 06:11 AM
  2. thurask's Avatar
    04-23-17 08:11 PM
  3. mkatkinson's Avatar
    Thanks thurask.
    The page clearly states that: "All devices running Android 4.4.2 or higher support the Cast Screen feature."
    But it then says that the devices on the list "work best for Android Screen casting" and that "other Android devices may not have the necessary power to provide an optimized Screen casting experience".
    The Priv is listed but not the DTEK60. What do they mean by not having the "necessary power"?
    I don't know who to ask, BlackBerry or Google Chromecast, both only offer Forums for tech support.
    04-24-17 02:33 AM
  4. mkatkinson's Avatar
    UPDATE - Good News!

    My DTEK60 is now able to screen cast using Chromecast Ultra. I don't know whether Chromecast updated anything, or whether BlackBerry did, but the good news is that BB DTEK60 is now compatible with Chromecast Ultra.
    05-13-17 05:44 AM

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