Home CrackBerry Q&A > Ask a Question

Chrome Remote Desktop not compatible with Key2 number or symbol entry. Is there a solution?

Asked: Sep 04 2018 | 1:55 pm EDT 2835 Views 5 Answers View Best Answer

I upgraded from a Priv which worked in all aspects with Chrome Remote Desktop. CRD only recognizes the letters on the Key2 keyboard and will not bring up the built in keyboard on the CRD or allow the use of the ALT key or the onscreen keyboard from the Key2. I live in a rural area without any internet so I depend on my phone data to access my work computer. I would appreciate knowing if this is a known issue or if there is a workaround. I have happily used CRD for a while especially after Log MeIn stopped supporting the Chrome browser or Chrome tablets.


Best Answer

2,043
Oct 15 2018 | 9:25 am EDT coffee-turtle

I upgraded from a Priv which worked in all aspects with Chrome Remote Desktop. CRD only recognizes the letters on the Key2 keyboard and will not bring up the built in keyboard on the CRD or allow the use of the ALT key or the onscreen keyboard from the Key2. I live in a rural area without any internet so I depend on my phone data to access my work computer. I would appreciate knowing if this is a known issue or if there is a workaround. I have happily used CRD for a while especially after Log MeIn stopped supporting the Chrome browser or Chrome tablets.
One workaround I can think of is to install another virtual keyboard like SwiftKey https://play.google.com/store/apps/d...htype.swiftkey

Hope this works for you.

More Answers

14
Oct 10 2018 | 4:13 pm EDT Bunky1967

I am having the same problem on the KeyOne. My PC at home required a pin to unlock the screen or a password which also includes numbers I can't type. Blackberry please help us!

14
Nov 08 2018 | 11:57 am EST Bunky1967

The purpose of having a physical keyboard is to be able to use it. Do not want virtual keyboard, even if it would pop up. I think I remember trying to get the virtual keyboard to pull up & it wouldn't.

1
Dec 15 2020 | 11:08 pm EST Kimi46

I upgraded from a Priv which worked in all aspects with Chrome Remote Desktop. CRD only recognizes the letters on the Key2 keyboard and will not bring up the built in keyboard on the CRD or allow the use of the ALT key or the onscreen keyboard from the Key2. I live in a rural area without any internet so I depend on my phone data to access my work computer. I would appreciate knowing if this is a known issue or if there is a workaround. I have happily used CRD for a while especially after Log MeIn stopped supporting the Chrome browser or Chrome tablets.
How about switching to an alternative like logmein or R-HUB remote support servers and trying Key2 number or symbol entry? Let me know if this works.

23,306
Dec 16 2020 | 1:20 pm EST Dunt Dunt Dunt

How about switching to an alternative like logmein or R-HUB remote support servers and trying Key2 number or symbol entry? Let me know if this works.
Don't hold your breath waiting for them to reply....

Two year old thread with a poster that hasn't been on CrackBerry in two years.