1. shoaib2811's Avatar
    When I tried to update my bb bold 5 9790 to os7.1 I get a message saying update requires a BlackBerry service running. What exactly s this message??

    Posted via BlackBerry Z10
    10-12-15 06:24 AM
  2. jaydee5799's Avatar
    is OS7 made for your phone?
    10-12-15 07:20 AM
  3. shoaib2811's Avatar
    Yes the desktop software for BlackBerry shows 7.1 as an update..but says requires BlackBerry service to update..confused!!

    Posted via BlackBerry Z10
    10-12-15 07:39 AM
  4. MobileMadness002's Avatar
    Requires an active BIS account to update. Do you have an Active BIS service? A full ProSumer service that is, not the "Messaging" only service.
    10-12-15 09:17 AM
  5. shoaib2811's Avatar
    Hmm I am not running the service

    Posted via BlackBerry Z10
    10-12-15 09:43 AM

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