1. Champagnecork's Avatar
    Want to transfer data from old device to new device. All attempts failed so far: through BlackBerry Link, BlackBerry Protect, USB cable, switch device application and Wi-Fi. Process stops or does not even engage. Any ideas to fix the problem ?

    Posted via CB10
    07-01-17 01:09 AM
  2. ray689's Avatar
    What is happening when you try a backup with Link. Also, what is crucial that you need transfered and do you have an SD card?
    07-01-17 01:37 AM
  3. blueyestm's Avatar
    What version os were you using and what os is the current phone at? It won't work if your going backwards
    07-01-17 01:40 AM
  4. Champagnecork's Avatar
    OS 2876. And yes, I tried the backup. It stops in the middle of the process, that seems to be a recurring problem by now. Many complaints about that already. And yes, I have a SD Carn inserted.

    Posted via CB10
    07-01-17 02:11 AM

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