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Want to transfer data from old device to new device. All attempts failed so far: through BlackBerry Link, BlackBerry Protect, USB cable, switch device application and Wi-Fi. Process stops or does not even engage. Any ideas to fix the problem ?
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What is happening when you try a backup with Link. Also, what is crucial that you need transfered and do you have an SD card?
What version os were you using and what os is the current phone at? It won't work if your going backwards
OS 2876. And yes, I tried the backup. It stops in the middle of the process, that seems to be a recurring problem by now. Many complaints about that already. And yes, I have a SD Carn inserted.
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