Can't tell if my z30 GPS is working or not.

I got a new z30 about 4 months ago(replacement for a broken z30) and finally decided to use the GPS.. when I turned on location services BlackBerry maps wouldn't work properly for directions and it would always state failed to detect location. When I touch "my location" on BlackBerry maps it says that my location is in BC but I'm actually in central alberta. So I downloaded GPS status and helloGPS from bb world and neither app will show a lock/fix on any of the approx 14 - 26 satellites that they can find. Additionally, BlackBerry virtual expert GPS test shows mixed results from 0 -4 satellites located..
After a full system restore BBVE managed to find 6 satellites but still won't lock and still shows the wrong location and GPSstatus/helloGPS still won't lock .. is the GPS broken or is there something I can do to get this issue fixed on my own without sending it away?

Z30 running bbos 10.3.1.1865
Telus network

Posted via CB10

Guess the os version is actually 10.3.1.2708
And radio version is 10.3.1.2709

Posted via CB10

You should try another maps app. I am guessing your are using Be maps Pro, from BlackBerry World. Works happy on my 30. Make sure your outside for first acquisition of satellites. I also just started using extreme maps Pro, also from BlackBerry World which seems to work. Uninstall it and reinstall the app. Keep us posted.....

I tried a few different ones and while I still haven't gotten a fix/lock on a satellite my location seems to have improved. Is not getting a satellite lock a normal thing?

Posted via CB10

Originally Posted by TrevS1977

I tried a few different ones and while I still haven't gotten a fix/lock on a satellite my location seems to have improved. Is not getting a satellite lock a normal thing?

Posted via CB10

Hey Trev, I have th exact same issue, and sound like i tried the same things to no avail. I am Endomondo training app for over a year, and GPS has worked perfectly. Didn't drop my phone or get it wet, but gps will find satellites, but no fix now. BB wants to charge $50, for me to ask the techies the problem . Saved my stuff, factory reset, reloaded, no difference. Hate it when things don't work. Rolling with BlackBerry since they started, thinking I'm getting a iPhone nex week. Good luck bud ,let m know if you have success.

Yeah, wish i could say things got better for me. I ended up sending it back to esecuritel and getting a galaxy s5 in return. I'm going back to blackberry once the slider comes out and i know whether i want that or the passport. No comparison between my z30 and this galaxy.. z30 wins handsdown for usability.. I'm not one who plays a lot of games or needs lots of social apps but the camera is nice :)

Posted via the CrackBerry App for Android

Anyone else with this issue try downloading Hello GPS, it's a good gps app for basic UTM coordinates.

Posted via the CrackBerry App for Android

Originally Posted by DetritalGeo

Anyone else with this issue try downloading Hello GPS, it's a good gps app for basic UTM coordinates.

Posted via the CrackBerry App for Android

+1. Sorting the phone's GPS is usually easy. Another good app is GPS Status.

Have tried Hello GPS and GPS status, both show satellites floating all over the place, but I can't get a fix on any of them. Not sure if signal strength is shown in percentage, but the best I can do is 13/14.