1. norizazabdi's Avatar
    Hi! I use a Passport. After weeks of not using FB, I logged in yesterday. Now I can't log out. The triple line icon on the top right corner of the screen is greyed out. Please help.

    I'm a tech dummy, so please help me with step by step instructions.

    Thank you.
    10-06-17 10:40 PM
  2. BB-JAM215's Avatar
    Restart your phone.
    10-07-17 10:59 AM
  3. norizazabdi's Avatar
    Restart your phone.
    I've restarted the phone. I opened FB afterwards and I am now still logged in.
    10-08-17 02:42 AM
  4. norizazabdi's Avatar
    Sorry. My bad. The menu icon opens now, so I can log out.

    Thank you, BB-JAM215.
    10-08-17 02:44 AM

Similar Threads

  1. Can't add Credit Card to BB World account (PS1036da error)
    By markus2107 in forum BlackBerry World
    Replies: 34
    Last Post: 10-05-18, 08:02 AM
  2. Screen popped out and died - blackberry support takes forever
    By igorsan in forum BlackBerry Android OS
    Replies: 6
    Last Post: 10-08-17, 01:11 PM
  3. keyone can't play my music
    By playjack in forum Ask a Question
    Replies: 5
    Last Post: 10-08-17, 05:28 AM
  4. Replies: 10
    Last Post: 10-07-17, 12:27 PM
  5. android apps can't get connected
    By min qian in forum BlackBerry Q10
    Replies: 0
    Last Post: 10-06-17, 10:04 PM