1. CrackBerry Question's Avatar
    My phone was working fine yesterday. About noon it started running slow and rebooted. now i can't use any app that had a google log in. Google says there's no wifi but the phone is clearly connected to good wifi.
    05-17-18 11:03 AM
  2. dougwk67's Avatar
    Sorry. Meant to provide more info. This is a blackberry Priv.
    05-17-18 11:06 AM
  3. Dunt Dunt Dunt's Avatar
    Did you install any new apps recently? Any updates?

    Do you have a cellular connection too, or only WiFi? If so what happens if you turn off the WiFi?
    05-17-18 11:17 AM
  4. dougwk67's Avatar
    no. I installed no new software, i have wifi and a cel connection. i can access my gmail if i log onto the desk top site, but the gmail app cant connect. my photos cant connect, my music cant connect etc.
    05-17-18 01:08 PM
  5. dougwk67's Avatar
    if it updated it did it in the back ground without my OK
    05-17-18 01:08 PM
  6. dougwk67's Avatar
    OK.
    I tried deleting apps, and clearing memory, rebooting, deleting the play store. deleting all google play services updates. rebooted. reinstalled google play and updated play services. still nothing.

    shut down. Removed the Sim card and the SD card. restarted. deleted the play updates. Shut down. reinstalled the sim card. rebooted, it updated and I'm working again.
    05-17-18 06:50 PM

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