1. Michael Powell7's Avatar
    Just had a blackberry q10 when reseving calls I can't hear then at all what could it be?

    Posted via CB10
    02-04-15 02:13 PM
  2. Elite1's Avatar
    First off, welcome to CrackBerry!
    Please update your profile to include device, carrier, and location. Makes it easier for others to help you.

    Is the Bluetooth icon bold or light white? If bits bonded you might still be connected to something else so there's no sound via handset.

    Regardless, try a device reset.
    Hold down top key and do not let go. Ignore any onscreen options. Once the red LED flashes on then off, release the top key.

    Did that help?
    Aymane Zerrouq likes this.
    02-04-15 02:34 PM

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