1. ziganto's Avatar
    I have a Torch 9800 that:
    - will dial out,
    - connect with target,
    - target can hear me,
    - I am unable to hear dial tone and target voice.

    Inbound and outbound calls work through Bluetooth speaker and calls received ring on Torch however I am unable to use handset mode to hear anything.

    Any ideas???
    07-14-14 05:53 PM
  2. Bla1ze's Avatar
    Reboot device?
    Reinstall OS?

    What have you already attempted to fix it?
    07-14-14 07:08 PM
  3. ziganto's Avatar
    Trouble shooting to date:

    Removed / reinstalled CIM card
    Checked Mobile Network, Wi-Fi and Bluetooth connections.

    Did not re-install OS (don't know how)

    07-14-14 07:41 PM
  4. Bla1ze's Avatar
    How to Reload the Operating System on a Nuked or Bricked BlackBerry | CrackBerry.com <-- That guide is strill pretty much applicable for reloading your OS though honestly, I doubt it will help. Sounds more like hardware failure than anything else.
    07-14-14 08:29 PM
  5. brosee's Avatar
    Are you holding the phone correctly?........................just checking.

    Posted via my Vic20
    07-14-14 08:42 PM

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