1. aussie99's Avatar
    Anyone else have this issue?

    When I click on a received (or even sent) photo in WhatsApp, and forward it to someone else on WhatsApp, the photo seems to be sent, and I see the 2 ticks, but the recipient never gets any photo.

    I'm running Q10SQN100-3/10.3.2.2639 and the latest version of WhatsApp.

    Help?

    Posted via CB10
    03-06-16 03:51 PM
  2. aussie99's Avatar
    Forgot to add: I have uninstalled, rebooted and reinstalled and rebooted but no change.

    Posted via CB10
    03-06-16 03:53 PM
  3. aussie99's Avatar
    Bump

    Posted via CB10
    03-06-16 07:47 PM
  4. dkonigsberg_wa's Avatar
    There recently was a forwarding bug, but it was fixed in the latest release. (2.12.340 or newer)
    Can you please provide a little more info?
    What is the platform/OS/app version of the person you originally sent/received the photo from? (or was it a group?)
    What is the platform/OS/app version of the person you're trying to forward the photo to? (or was it a group?)

    Would you mind installing the Beta Zone version? If so, please use the in-app Contact Support feature to write in immediately after (unsuccessfully) trying to forward a picture. This will send in log data that I can review to try and figure out what is happening.
    03-07-16 10:57 AM
  5. aussie99's Avatar
    WhatApp version 2.12.352

    As I mentioned my phone OS is Q10SQN100-3/10.3.2.2639

    If I receive a pic on whatsapp I cannot forward it. (meaning, I can, but they never see it) whether to private person or group.

    Majority are not BB users.

    Posted via CB10
    03-09-16 05:28 AM
  6. dkonigsberg_wa's Avatar
    WhatApp version 2.12.352

    As I mentioned my phone OS is Q10SQN100-3/10.3.2.2639

    If I receive a pic on whatsapp I cannot forward it. (meaning, I can, but they never see it) whether to private person or group.

    Majority are not BB users.

    Posted via CB10
    What is the platform/OS/app version of the person you're trying to forward the photo to?
    Does this happen with all contacts, or just certain ones?
    When I've reviewed logs from this issue in the past, the other person is most commonly on an outdated version of the iPhone client. If that's true in your case, please tell your contacts to update.

    Could you please "Contact Support" the next time this happens, so I have actual data to review on your failed attempts at forwarding pictures?
    03-09-16 10:19 AM
  7. aussie99's Avatar
    I will test this and report.

    How do I "contact support"?

    Posted via CB10
    03-09-16 03:05 PM

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