I have been unable to connect my BlackBerry Z10 to my computer with the use of blackberry link. I don't know maybe it's because I am using OS 10.1.0.453. I connected my cousin's blackberry Q5 with the same blackberry link on the same computer and was able to transfer data, why can't my z10 connect to the blackberry link on the same computer? Pls help!!! Is there a way to download the the update through the mobile network???
I have been unable to connect my BlackBerry Z10 to my computer with the use of blackberry link. I don't know maybe it's because I am using OS 10.1.0.453. I connected my cousin's blackberry Q5 with the same blackberry link on the same computer and was able to transfer data, why can't my z10 connect to the blackberry link on the same computer? Pls help!!! Is there a way to download the the update through the mobile network???
Posted via CB10
1. Are you using the same cable to connect your phone and computer?
2. If your carrier have pushed an update click: settings -> check for updates
3. What error do you see in BB link?