Hi, my Blackberry Priv went into bootloop over two weeks ago. I sometimes gets as far as the home screen with a box stating "Android is starting up" and then returns to bootup.
I'm based in UK so zero support from Blackberry. Took it to a repair shop who failed to re-install OS after a week.
When I tried to download Android for the Priv from Blackberry's site: /ca/en/support/smartphones/android-os-reload
I got an empty zip file. Tried again. Same result.
Frankly I'm seriously unimpressed with Blackberry. Offering incomplete downloads is like saying F*** Y** to paying customers.
Hi, my Blackberry Priv went into bootloop over two weeks ago. I sometimes gets as far as the home screen with a box stating "Android is starting up" and then returns to bootup.
I'm based in UK so zero support from Blackberry. Took it to a repair shop who failed to re-install OS after a week.
When I tried to download Android for the Priv from Blackberry's site: /ca/en/support/smartphones/android-os-reload
I got an empty zip file. Tried again. Same result.
Frankly I'm seriously unimpressed with Blackberry. Offering incomplete downloads is like saying F*** Y** to paying customers.
Try again. I have no issue with the download or resulting file. Maybe another browser?