Can't access sd card suddenly, "do not have permission". Issues with picture quality when sending.

ok I have had some issues with my BB Z10 and sending pictures it seems the pictures show up fine on my phone but to the other person they are pixelated and just bad. Yesterday I was in the middle of taking a video and my phone froze and stopped taking the video. I closed the app and restarted my phone but no longer needed to take a video. Later on I tried to take a picture and it says "picture can not be saved". Then if I go into my videos and try to delete something I get a "input/output error, can not access" or "you do not have needed access to complete function". I plug it into my computer and still I can't do anything and I get "Error 0x8007045D", "Error (10)", "I/O problem", or "you do not have access". Please help my phone is everything, I can not lose all my pictures and videos so reformatting is not an option until I can gain access to my SD card. I am running OS 10.2.1.2156 on T-mobile

You can try some of the free recovery programs to see if they can recover anything.

sdhc file recovery - Bing

I haven't used any so can't recommend one.

On your computer with Z10 connected try :
Options > Storgafe and Access > (Scroll all the way to the bottom of screen) USB Mass Storage > On

I believe reformating your SD card will no help. Previously, I only managed to get my PCs to see the SD card (without above) was to reinstall. Good luck in backing up your data,

Originally Posted by sqwkr

ok I have had some issues with my BB Z10 and sending pictures it seems the pictures show up fine on my phone but to the other person they are pixelated and just bad. Yesterday I was in the middle of taking a video and my phone froze and stopped taking the video. I closed the app and restarted my phone but no longer needed to take a video. Later on I tried to take a picture and it says "picture can not be saved". Then if I go into my videos and try to delete something I get a "input/output error, can not access" or "you do not have needed access to complete function". I plug it into my computer and still I can't do anything and I get "Error 0x8007045D", "Error (10)", "I/O problem", or "you do not have access". Please help my phone is everything, I can not lose all my pictures and videos so reformatting is not an option until I can gain access to my SD card. I am running OS 10.2.1.2156 on T-mobile

Were you able to resolve this? I just started experiencing the exact same thing!

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