1. Jan Grzybowski's Avatar
    I cannot use the print hand app - have installed and uninstalled- wifi is on- just get an error message 403 so cannot print anything. Can someone please help
    01-29-18 04:45 AM
  2. rthonpm's Avatar
    What type of printer are you using, and is the correct driver available in PrintHand for it? You're also using the pay, and not free version, correct?

    Posted via CB10
    01-29-18 09:08 AM
  3. Jan Grzybowski's Avatar
    HP Envy 4520 and yes it is a paid app
    01-29-18 10:37 AM
  4. brookie229's Avatar
    Turn your printer off then on again if you haven't done so. Is this a first time setup or has it worked previously?

    edit: I use Printhand on occasion, and it works well for me. Unfortunately, it is the Amazon App Store version so probably does not help you much--sorry.
    01-29-18 11:23 AM
  5. Jan Grzybowski's Avatar
    It's worked fine previously
    01-31-18 04:53 AM
  6. rthonpm's Avatar
    Do you have a static IP on your printer, or a reservation for it on your router? Is it possible that the IP address has changed?

    Posted via CB10
    01-31-18 05:08 AM
  7. gmr1987's Avatar
    Did you get PrintHand from Amazon or from BBW?

    Typed on a beautiful piece of history
    01-31-18 01:59 PM

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