1. CrackBerry Question's Avatar
    hi, without knowing my OS is i have backup the data.
    Then i reset the phone to factory setting & noticed the OS is 10.2.1.
    When restore the backup file error file cannot be restored.
    How do i restored the backup file from OS

    p/s. I tried backup n restored for the latest version and successful but not for all backupf ile earlier.
    07-15-14 01:30 PM
  2. andy3060's Avatar
    btw my bb or above bb z10 stL 1
    07-15-14 01:34 PM
  3. eldricho's Avatar
    What is the OS version of the phone

    Posted via CB10
    07-15-14 03:38 PM
  4. andy3060's Avatar
    hi..i'm the one posted the thread.
    The current version OS is
    I tried to downgrade the OS to hoping to restore back but couldnt find any apploader. All aploader downloaded cannot be extracted,
    07-16-14 01:13 AM

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