1. jmh0080's Avatar
    Please Help me!

    I can make calls and text ok, but my browser and email doesn't function over the Consumer Cellular Network. I received instructions on reconfiguring my phone but have only found the APN setting. Is there a way to access and input my carrier's data settings into my Blackberry Torch, which I have in hand.

    I really believe they would like to sell me a new phone, which I don't want.
    06-05-17 07:39 PM
  2. joeldf's Avatar
    Because you need a BIS data plan. A Blackberry specific data plan from your carrier.

    Since Consumer Cellular uses AT&T, it may still be possible to get BIS, but you have to call them and ask to provision your plan with BIS.

    There's nothing you can do on the phone side until that's done.

    Good luck.

    Joel
    06-05-17 08:32 PM
  3. jmh0080's Avatar
    Joel , your input makes perfect sense given what I've been encountering and is appreciated. Thanks!
    06-06-17 12:35 PM

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