1. satheesh mankulam's Avatar
    Hi there, please help me to off anti-theft feature forever.
    I am using 10.3.3. If I turned off. Bb protect from phone and restarted, the feature turns on automatically. From website is it possible to turn off that?

    Posted via CB10
    10-31-17 12:46 PM
  2. Bla1ze's Avatar
    Log into the BlackBerry Protect site - https://protect.blackberry.com/ all the available options are there, including removing the device from BlackBerry Protect.
    10-31-17 09:54 PM
  3. conite's Avatar
    Hi there, please help me to off anti-theft feature forever.
    I am using 10.3.3. If I turned off. Bb protect from phone and restarted, the feature turns on automatically. From website is it possible to turn off that?

    Posted via CB10
    Do it on both sides. Sometimes if either is enabled, they both become enabled.
    10-31-17 10:01 PM
  4. satheesh mankulam's Avatar
    Thank you

    Posted via CB10
    11-01-17 01:05 AM
  5. satheesh mankulam's Avatar
    Conite.. I tried to disable bb protect from both end. From pc it got off and in phone it getting on automatically after restarts. I am using bb passport 10.3.3

    Posted via CB10
    11-07-17 07:45 PM
  6. satheesh mankulam's Avatar
    Do it on both sides. Sometimes if either is enabled, they both become enabled.
    Conite.. I tried to disable bb protect from both end. From pc it got off and in phone it getting on automatically after restarts. I am using bb passport 10.3.3

    Posted via CB10
    11-07-17 09:10 PM
  7. conite's Avatar
    Conite.. I tried to disable bb protect from both end. From pc it got off and in phone it getting on automatically after restarts. I am using bb passport 10.3.3

    Posted via CB10
    On the BlackBerry Protect screen on the device, wait until it turns off there, and you see the toggle button firmly in the off position. Stay on that screen. Then remove online.
    11-07-17 09:15 PM
  8. satheesh mankulam's Avatar
    Yeah. Thank you

    Posted via CB10
    11-08-17 12:17 AM
  9. Hussainkol's Avatar
    Hi,
    I did the same ,first I disabled from my device and then logged into my bb id account and deleted the bb id and when i try to do a wipe up it asks my id and password. It got deleted from my account but not from my device however, when I again try to log in from bb id it say user name password not found.
    Please help me to remove anti protect feature.
    03-08-20 06:02 AM

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