1. JJBBgreat's Avatar
    As much as I like my KEYone, my biggest concern is that the cell reception is not strong, compared to other phones I have owned in the last three years, including the Passport, Passport SE and Galaxy s7 (for what it's worth, I have lived in the same place during this time). Since I know little about tech stuff, my question is: Can the reception on the KEYone be improved via updates, or is this as good as it's gonna get?
    06-28-17 09:31 AM
  2. BB-JAM215's Avatar
    What exactly do you mean by "the cell reception is not strong"? Are you basing this on dropped calls, slow data rates, or the number of signal strength bars you see at the top of your screen?
    06-28-17 10:39 AM
  3. JJBBgreat's Avatar
    Thanks for asking for clarification. I am referring to dropped calls and/or lack of connection altogether in places where my other phones functioned well, and on all on the same carrier (T-Mobile).
    06-28-17 01:42 PM

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