1. raggnar's Avatar
    Hi there I am having issue with my camera after update to AAO472 on Rogers K1. I have the message "Camera unavailable" whenever I am trying to open the camera. The system will even suggest me to reboot my device did it twice no success

    Anyone with the same issue?

    Regards
    09-22-17 08:44 AM
  2. danatnr's Avatar
    I updated to AAO472 on my CDMA K1 yesterday, and my camera still works. I hope you get this figured out.
    09-22-17 11:12 AM
  3. cbvinh's Avatar
    Have you tried the app Support Center, then "Hardware diagnosis" to test the cameras? I have no idea if it's actually testing anything, but it would be interesting to see what it says about your cameras.
    09-22-17 11:40 AM
  4. raggnar's Avatar
    ran the test and it is a PASSED. force close the camera reboot and tried again still saying camera is unavailable. do not know what to do anymore. help plz
    09-22-17 10:42 PM
  5. raggnar's Avatar
    second days and still not working... disable the camera , reboot phone , turn off the phone for 6 hrs no success. Anyone there able to help me?
    09-23-17 06:29 PM
  6. ray689's Avatar
    second days and still not working... disable the camera , reboot phone , turn off the phone for 6 hrs no success. Anyone there able to help me?
    Have you tried clearing all cached data (settings, storage and USB, internal then click on cached data) then a 32 second reboot?
    09-23-17 07:01 PM
  7. raggnar's Avatar
    thanks it is working now. I cleared all cached turn off my phone for 1hr and it started working again
    09-24-17 02:02 PM
  8. ray689's Avatar
    thanks it is working now. I cleared all cached turn off my phone for 1hr and it started working again
    Great. Glad it's working now for you.
    09-24-17 02:30 PM

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