Camera not starting..

01-14-15, 05:32 AM

Anusheet Dwivedi

Hey everyone, i'm using a BlackBerry z10, running the latest official 10.2.1. Since a couple of weeks i'm having trouble with my phone, like apps not starting, disorientation between quick settings and settings app, camera not starting etc.
I didn't take it seriously as a mere restart would fix the problem. But lately even the restart had failed to help. Like right now, I have restarted my phone 4 times but still I cant use my camera as it says "camera cant be started".
Kindly help regarding what may be causing it and how to get rid of it..

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01-14-15, 05:51 AM

Umaima_B_Dia

Have you tried backing up and reloading the OS?

01-14-15, 06:36 AM

kbz1960

Hi. Is it a -1 model? Seems like that model has issues.

01-17-15, 08:31 AM

Anusheet Dwivedi

Yes, it is an STL 100-1 model.. nd I haven't done any changes or reloading of the OS..

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