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3 Attachment(s)
Camera Broken
I'm uploading some photos because I can't tell what the problem is. As you can see they have what appears to be cracks in every photo, but when looking closely and even under magnification I see no signs of cracks in the lens or camera underneath. I'm using a Z10 and it's the rear camera.
I guess what I'm asking is: one, if it's cracked shouldn't you be able to see them if they're that obvious in the photo? And two, if not or it is broken can I get the just the camera elements fixed or replaced? I know it's not an iPhone and I can't just walk into an apple store or have some phone kiosk fix it in 30 minutes like you can in every mall. I'm in the US and I'm close to NYC, isn't there a BlackBerry store there? Any advice from someone who's had similar issues or knowledge would be appreciated. Thanks guys and gals!
Attachment 307970
Attachment 307971
Attachment 307972
Z10 via CB10
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Definitely looks like the lens is smashed somewhere. I would say a replacement camera is in order but unfortunately, I have no word for you about a store in NYC. Maybe someone who has replaced a camera can help very soon.
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Call support?
Rim Support
Tel:
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Email: [email protected]
(UK Support) 0800 096 2805
Playbook French Support
Smartphones BlackBerry Z10 - Tous les Téléphones Portables BlackBerry - FR - France
Phone : 0800 914 533 (within 90 days from activation)
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(BTW: Helpdesk for BlackBerry devices -except PlayBook- for Germany:
0180 3302626)
[email protected]
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Thanks guys. I guess I'll have to call support.
Z10 via CB10
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You could also buy the camera and replace it yourself or ask in a phone shop if they could do it. Just in case warranty has run out
Posted via CB10
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Where would I get just the camera? I haven't looked that hard but I haven't seen anything where I can just buy that
Z10 via CB10
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1 Attachment(s)
Online...
Even froogle has results
Attachment 308163
Posted via CB10