1. CrackBerry Question's Avatar
    My screen broke on my Q10, the phone still works, but I cannot get my contacts in any way because the screen is not usable. I have a backup file. I have moved away from Blackberry, are my contacts gone for good? I have an old BB Bold, but because its on BBOS not BB10, it won't accept the new back up. Maybe BB Blend can help?
    03-30-15 10:19 AM
  2. Carjackd's Avatar
    Hook your up your device to your PC via link and sync with outlook

    Posted via my Canadian Passport
    03-30-15 12:27 PM
  3. conimports's Avatar
    All I get is email addresses when I do that. I'm looking to get all my information. I see there's contacts and suggested contacts and then there appears to be different contacts for each email address. Is there a trick to get everything? Maybe I set link up wrong from the beginning?
    03-30-15 07:59 PM
  4. Carjackd's Avatar
    Can you do a device switch via link from you Q to you bold? Not sure if that is possible? Bit thought I'd throw it out there

    Posted via my Canadian Passport
    03-30-15 08:28 PM
  5. conimports's Avatar
    no, bold doesn't work on link only the old desktop software. I can only back up files from 2 years ago. I'll take it if I have too...still hopeful for a solution...
    03-30-15 08:50 PM
  6. tdyhedge's Avatar
    The Q10 has a micro-HDMI port on it. Plug it into a TV or monitor and see if the you can get the screen to display it's picture there. Hopefully it'll still work that way and then you can do what you've got to do to recover your info. Download a free app to backup your contacts to an SD card or something.

    Posted via CB10
    Carjackd likes this.
    03-30-15 08:58 PM
  7. mad_mdx's Avatar
    Get another Q10? Replace the screen?
    03-30-15 08:58 PM

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