brand new blackberry z10 wont turn on

I got my brand new blackberry z10 today. I put in the SIM card memory card and battery. On the screen it just has a yellow triangle and it says... BlackBerry 10 OS error codes - US
I have tried charging it but I don't know if it is actually charging because no light has come on. I have also tied taking everything out and putting it back in but it won't work!!

I would call and get it replaced...

Originally Posted by CrackBerry Question

I got my brand new blackberry z10 today. I put in the SIM card memory card and battery. On the screen it just has a yellow triangle and it says... BlackBerry 10 OS error codes - US
I have tried charging it but I don't know if it is actually charging because no light has come on. I have also tied taking everything out and putting it back in but it won't work!!

Try charging first. Error 20 can be caused if the battery has not enough charge