1. CrackBerry Question's Avatar
    Here is what I have tried to resolve the problem. I have 2 different phones both with the same problem!

    At first I thought it was the battery - tried 2 different BB original batteries and a new Duracell battery before and after reinstalling SW - still the same problem.

    Used BBSAK to wipe the phone. Reinstalled OS. Copied address book. Set up a new email(hotmail) account. Did not install any applications.

    The phone reboots in the middle of a call - strangely not all calls? I have had to resort to buying a cheap go phone and forwarding calls to it so that I can take important calls.

    Very frustrated - not sure what to do next.

    Thank you
    04-16-16 05:25 PM
  2. jaydee5799's Avatar
    could be a hardware issue. can you get a replacement phone?
    04-16-16 08:36 PM

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