1. aadarsh8's Avatar
    Hello guys,im using BlackBerry q10 and im unable to turn on my Bluetooth now. Help me out with this.

    Posted via CB10
    01-28-15 11:57 AM
  2. blueyestm's Avatar
    restarted the phone?
    01-28-15 11:59 AM
  3. aadarsh8's Avatar
    Didnt worked :/

    Posted via CB10
    01-28-15 12:00 PM
  4. blueyestm's Avatar
    Did you recently update the OS?
    01-28-15 12:58 PM
  5. aadarsh8's Avatar
    No im using using the recent one for past couaple of months so the os is up to date. My bluetooth was working fine but then I dont know wat went wrong.

    Posted via CB10
    01-28-15 01:10 PM
  6. aadarsh8's Avatar
    Wen im turning my bluetooth on it is automatically sliding to off

    Posted via CB10
    01-28-15 01:12 PM
  7. Joshu42's Avatar
    Run BBVE (aka BlackBerry Virtual Expert) and test your Q10. Either you're out of luck, either you install an app which plays with the settings (Ok, there isn't only 2 possibilities, but it's a start).
    01-28-15 03:01 PM
  8. aadarsh8's Avatar
    Still its not working :/. Waiting for the latest os I think that might work and solve the problem.

    Posted via CB10
    01-29-15 01:18 AM
  9. Joshu42's Avatar
    If BBVE told you that the bluetooth is not working... well, might be hardware. Are you sure there were no unfortunate events before you find the issue ?
    01-29-15 01:48 AM
  10. aadarsh8's Avatar
    No not at all. Nfc is working fine but bluetooth aint doin good.

    Posted via CB10
    01-29-15 03:23 AM
  11. Joshu42's Avatar
    No not at all. Nfc is working fine but bluetooth aint doin good.
    NFC ? I don't to who you answered, but I spoke about BBVE, the test application by BlackBerry. Did you run it ? What was the result for your Bluetooth ?
    01-29-15 05:59 AM
  12. aadarsh8's Avatar
    My bluetooth failed in dat test.

    Posted via CB10
    01-29-15 06:24 AM
  13. Joshu42's Avatar
    My bluetooth failed in dat test.
    So, it's a hardware issue then. If not water, did your phone fall ? You can always wait for the next update, but if under warranty, treat yourself for a repair or another unit.

    I guess you can't either listen to radio while your earphones are plugged as the bluetooth module is also used in this case.
    01-29-15 07:15 AM
  14. aadarsh8's Avatar
    Hell yeah :/

    Posted via CB10
    01-29-15 07:54 AM
  15. aadarsh8's Avatar
    I wanna know if the upcoming update of os will solve this problem or not? I guess it might be water problem u never know

    Posted via CB10
    01-29-15 07:56 AM

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