1. CrackBerry Question's Avatar
    I cracked the screen on my blackberry z10 and was given an iphone so I stored blackberry for a year. I just got a new screen for it and put it in. When I turn phone on the screen is a blueish but nothing else, I tried factory resetting it in blackberry link but it says software update is needed I hit install updates and it goes through process but then says software error. Ive tried numerous times and it just does same thing does nayone have any idea whats going on with it?
    03-31-17 07:35 PM
  2. HabsFan9860's Avatar
    Let it charge overnight before attempting anything...it may be battery cycling.

    Posted on my Powerful Passport
    03-31-17 07:43 PM

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