[CrackBerry Question]

I just received my Blackberry Passport and have link and Blend installed on my 1 year old Windows computer (running Windows 8). I cannot get Blend to work and keep getting the following error message:

"Blend software can't find the network adapter for the virtual private network. Please remove and reinstall the Blackberry 10 Desktop Software Application"

-not sure which application they are referring to as I only have Link and Blend - tried removing and reinstalling these already.

Any quick fixes?

[dropnreload]

I am having the same problem, but haven't been able to figure it out yet.

[yeshayal123]

same problem, anybody has a solution?

[gibo713]

go to device manager on your computer look for BlackBerry virtual private network under Network adapters uninstall them cause in my case I found two. then uninstall BlackBerry desktop software then reinstall. Now I'm finally using blend with my Z10!

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[yeshayal123]

go to device manager on your computer look for BlackBerry virtual private network under Network adapters uninstall them cause in my case I found two. then uninstall BlackBerry desktop software then reinstall. Now I'm finally using blend with my Z10!

Posted via CB10

Thanks for responding

However, i dont find a such a thing in my computer being called BlackBerry virtual private network, can you be more Specific? and maybe a photo or 2?

Thanks Much

[gibo713]

are you using windows pc or laptop? I uninstalled it already but it should be there under Network adapters. send photo of your network adapter list I'll check it.

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[arnavrs]

Right click 'My Computer ' > Manage > Device Monitor > Network.
Is this what you were looking for?

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[yeshayal123]

i dont see network adapter for the virtual private network, any other place to find it? or anything else to do to get it working?

[dropnreload]

Appreciate the help, unfortunately, even with both Link and Blend installed on my Win7 machine, there are no Blackberry adapters listed under Network Adapters.

[kunamvahees]

Guys,
Please look at the correct location.
1. Have your BB connected to PC, wait for the PC recognize BB.
2. Right click on My computer > Select Manage > Click on Device Manager from the left side.
3. now on your right side panel, Under Network Connection ckeck for any BlackBerry adapters says "BlackBerry virtual private network " or any Blackberry adapter with exclamation or warning sign.
4. Right click on that and select Uninstall.
5. If asked , Click on the check mark to select delete Driver and click OK.
6. Reinstall Blackberry Desktop Software again after disconnecting BlackBerry from PC

[freshfire83]

Does your laptop and network meet the system requirements. I had this problem the firmware on router needs to be update apparently.

Z10 STL10-2 Vodafone UK

[sixaxis_ms]

I have to revive this post as im out of clue now...
i have a passport with 10.3.2.2226, computer with Windows 10+ Blend 1.2.0.50

Since I've updated to windows 10, i was able to connect to Blend 1 time only. Since then, never been able to connect.
I've already unistalled blend 10x , reinstallation done...
still not working, im always getting this:

got no idea what to doo, my computer have Kaspersky as antivirus, ive already tried what mentionned above, but this is what im getting:

so no ''virtual private network''
anyone have an idea?

[Pdufresn]

Same Issue for me, someone please help!

[sixaxis_ms]

Same Issue for me, someone please help!

did it happened after updating to windows 10 too?

Posted via CB10

[sadda]

second time I crashed a passport. So I bought another one and gess what? cannot connect to link, nor blend nothing!
my last connection to link was in october 2015. I installed after windows 10 on my computer. since january no blackberry device can connect to my computer's blackberry software. I installed and removed the software several times, used the solutions proposed but no one works.

please please help me!