Originally Posted by
CrackBerry Question I ordered a passport because of their blackfriday deal. 5 minutes later I asked to have it canceled because I figured it is cheaper to get it from amazon.com (im in Canada) even with the conversion rates. They couldn't do anything about it and didn't cancel my damn order. It was my mistake for not doing research on prices, but still, I didn't know their customer service was THAT bad. Jesus christ.
You lost me at "
It was my mistake...."
And, just FYI, customer service is...by definition....service for the customer. You wanted to become a non-customer, so that doesn't really fall under the category of customer service. It falls under the category of return policy.