Blackberrymobile cannot sign in on Key2

Hi support,
i am using Blackberry Key2 for China market. and i cannot sign in Blackberrymobile account on DTEK by Blackberry. it's said: Wrong user name or password...

pls help to fix it or advise me to create new account Blackberrymobile.

thanks!

Originally Posted by CrackBerry Question

Hi support,
i am using Blackberry Key2 for China market. and i cannot sign in Blackberrymobile account on DTEK by Blackberry. it's said: Wrong user name or password...

pls help to fix it or advise me to create new account Blackberrymobile.

thanks!

I assume that even without Google Services there is still theft protection of some sort. You'll probable have to contact BBMo support for help.