1. CrackBerry Question's Avatar
    Trying to switch to a new z30 handset having backed up my old Z30 but Link is saying that the new one does not have the same software version and it can't therefore switch handsets.

    Having checked, Link is correct, the handset details are below

    Software version:
    Operating System version:

    Software version:
    Operating System version:

    Is there a way around this?
    01-07-18 05:32 AM
  2. VistaRS's Avatar
    I should add that I've tried updating the software on the new handset (both with link and from the handset itself) and it reports that it already has the most up to date software.
    01-07-18 05:49 AM

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