1. avi369's Avatar
    Hi All,
    Its been a couple of months that I've been using Z3 and I have continuously noticed that the battery is being used by BBM even though I never used it. It is sometimes nominal but in some cases the usage is very high. I've tried resetting the phone adding every setting manually and also tried restoring from a backup. Got a new update last week but the issue still remains the same. Am using BBM 10.2.1.3412 and the OS is 10.2.1.3054.
    BlackBerry Z3 draining battery due to BBM-img_20141021_003214.png
    BlackBerry Z3 draining battery due to BBM-img_20141021_003239.png
    BlackBerry Z3 draining battery due to BBM-img_20141021_003251.png
    BlackBerry Z3 draining battery due to BBM-img_20141017_073630.png
    BlackBerry Z3 draining battery due to BBM-img_20141015_000336.png

    Posted via CB10
    10-20-14 02:09 PM
  2. AnimalPak200's Avatar
    Reset your phone by holding down the up and down volume keys until the screen shuts off. Should resolve it.
    10-20-14 02:41 PM

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