1. HotGroove's Avatar
    I was using my phone last night and while using it, the screen went black and the phone shut off. I've pulled the battery and it won't turn on, I've tried different batteries and nothing happens. I've gotten the red LED light come on a couple times but then it shuts off. What do I do?!
    Please help! Thank you in advance.
    (I am running the 10.3 autoloader)
    09-02-14 10:18 AM
  2. diegonei's Avatar
    One should not pull the battery on BB10 devices unless it's the very last resource.

    Leave it charging for an hour, usually solves the effect. I can't tell what was the cause though.
    09-02-14 10:30 AM
  3. HotGroove's Avatar
    I left it on the charge all night...
    thanks for the response
    09-02-14 10:35 AM

Similar Threads

  1. Replies: 11
    Last Post: 09-12-14, 06:46 AM
  2. BlackBerry Passport launch events to be hosted on Sept 24th
    By CrackBerry News in forum CrackBerry.com News Discussion
    Replies: 1
    Last Post: 09-06-14, 01:12 AM
  3. Passport appears in BlackBerry Vendor Portal
    By serbanescu in forum News & Rumors
    Replies: 3
    Last Post: 09-02-14, 08:33 PM
  4. Bold 9700 won't let me upgrade app world
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 09-02-14, 09:53 AM