1. ilseparatio's Avatar
    I'm facing some issues with my app store since I did the last update.
    I'm not able anymore to open but only when I am connected to my home wi-fi router.

    At work I have no problem.
    I've changed my router but still doesn't open, I went to one of my neighbors to check if it will be working and no result.

    I believe that the issue it's coming from the internet provider since at work I have different provider and it's all fine but home where I have same provider as my neighbor its failed to open. The same it's happen to my Gf, she's having a Z10

    I called my provider and they said that they are not giving support for customers with a wifi router. LoL

    I'm thinking that a port it's blocked by them or something like that, I wanna call them back to complain but I have no clue how to ask without to mention about my router

    Please if anyone have knowledge in this field maybe can give me some tips how to manage the complain

    Thank you in advance,

    BlackBerry World won't open-img_20140908_020055.png

    Posted via CB10
    09-07-14 05:36 PM
  2. anon721037's Avatar
    Try to find the bar file for this and reload,
    09-08-14 06:58 PM

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