1. ferdausahmads's Avatar
    BlackBerry world won't open-img_20160125_115946.png ,
    Every time i try to open my AppWorld it doesnt get past the loading part.
    gives "an error occured" message and asks dat i retry opening. Any advice?

    Posted via CB10
    01-24-16 10:06 PM
  2. Lusitano17's Avatar
    Try a hard reboot of phone. Hold power button down until devices powers off and keep holding it until red LED comes on and boot screen appears ( has blue square circle).
    Any recent OS upgrades?

    Posted via CB10
    01-24-16 11:54 PM
  3. ferdausahmads's Avatar
    Already rebooted my passport, nothing change
    Now using

    Posted via CB10
    01-25-16 05:05 AM
  4. Lusitano17's Avatar

    If you're still having problems try the BBW Recovery tool.

    Posted via CB10
    01-26-16 03:20 AM

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