1. SonamZigdel's Avatar
    After the update 10.3.2.2474 my app world is missing, and I can't even open it via browser.
    Tried rebooting the phone and tried downloading it but didn't work
    I am using z10 please help me.

    Posted via CB10
    11-04-15 06:56 AM
  2. zocster's Avatar
    how did you update?
    11-04-15 09:56 AM
  3. SonamZigdel's Avatar
    Settings : update! I don't know how that is relevant.

    Posted via CB10
    11-04-15 10:00 AM
  4. baarn's Avatar
    Check first that you don't have parental controls enabled. If you do, disable them and reboot.

    Use universal search (the magnifying glass at the bottom of the home screen) to search for "blackberry world". If it appears in the search results then try to open it - the homescreen icon may reappear after that.

    If not, then follow the instructions in this CB article.
    11-04-15 12:27 PM
  5. SonamZigdel's Avatar
    Parental guidance is not enabled. Tried the universal search also. Trying my luck with the recovery tool

    Posted via CB10
    11-04-15 12:58 PM
  6. BerryRipe's Avatar
    Settings : update! I don't know how that is relevant.

    Posted via CB10
    If you're desperate enough to ask for help then it would benefit you to answer the questions, you never know he may have actually had a solution for you. Just saying...good luck.

    Posted via CB10
    11-04-15 01:31 PM

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