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  1. CrackBerry Question's Avatar
    While adding my work account on UEM client, it sya 'Device hardware is forbidden'. Can someone help to resolve the issue?
    08-29-17 12:42 PM
  2. Bla1ze's Avatar
    You can contact BlackBerry to help you with it. There doesn't seem to be much by way of the Knowledge Base pertaining to that exact error that I'm seeing.
    08-29-17 05:50 PM
  3. Kuldeep Yadav's Avatar
    Thank you Bla1ze for the reply. I contact them on twitter, they directed me to support team in India, which neither answer the email nor phone.
    08-30-17 04:39 PM
  4. Kuldeep Yadav's Avatar
    Is there anyone using UEM client and Work apps by BlackBerry on the KeyOne?
    08-30-17 04:40 PM
  5. Kuldeep Yadav's Avatar
    Here is the screenshot of error message.
    Attached Thumbnails BlackBerry UEM Client support for KeyOne-1012.jpg  
    08-31-17 05:27 PM
  6. Kuldeep Yadav's Avatar
    Could anyone help please?
    09-02-17 02:42 PM
  7. mojo718's Avatar
    Do you have a compliance policy set up on your activations? As a test, I would turned off compliance requirements for Android on your UEM console then try reactivating.
    09-13-17 09:31 AM

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