[CrackBerry Question]

While adding my work account on UEM client, it sya 'Device hardware is forbidden'. Can someone help to resolve the issue?

[Bla1ze]

You can contact BlackBerry to help you with it. There doesn't seem to be much by way of the Knowledge Base pertaining to that exact error that I'm seeing.

[Kuldeep Yadav]

Thank you Bla1ze for the reply. I contact them on twitter, they directed me to support team in India, which neither answer the email nor phone.

[Kuldeep Yadav]

Is there anyone using UEM client and Work apps by BlackBerry on the KeyOne?

[Kuldeep Yadav]

Here is the screenshot of error message.

[Kuldeep Yadav]

Could anyone help please?

[mojo718]

Do you have a compliance policy set up on your activations? As a test, I would turned off compliance requirements for Android on your UEM console then try reactivating.