Originally Posted by
DrEd14 Thanks for the information. I deleted all the "bbswlt" files, but when on the streaming page, under Saved Location, it still says 23 GB of space is being used on the Device.
Posted via CB10
28GB..... Passport?
It was streaming to Device?
No SD card?
Use the Device Monitor / Storage, wait for all the fields to populate and show on the pie chart, take a screen shot, and post it here.
It could also be a stuck cache.
Have you performed a Soft Reset on the device?
Soft Reset = same as a Hard Reset for non-removable battery devices aka a Battery Pull.
To perform a Soft Reset on a BlackBerry Passport:
- Press and hold the power button for more than 10 seconds.
- The device will turn off.
- Wait a few second after it has powered off and release the power button.
- Then press the power button for one second.
- The device will now boot up.
What this does is simulates a battery pull.
It deletes all caches, clears running memory, shuts off all background apps and services, and power off the device.
It does not delete any files, contacts, settings, apps, or messages. This will generally fix any corrupt caches or buggy apps.
If a cache was stuck and ballooning on it's own gobbling up memory, it will be cleared out.
NOTE: It is normal for the device to be sluggish and glitchy for up to five minutes after a Soft Reset, due to the system working hard rebuilding caches and restarting background apps and services, so it is best to just let it sit for five minutes after it has booted up before you continue to trouble shoot.