Originally Posted by
Benjamin Black Yes you can but in store they will tell you it isn't possible. Just get a q5 compatible with t mobile bands and then call customer service until you get someone willing to set the phone up for you. You have to have the imei registered (whitelisted) with metro pcs before you insert the sim card and the q5 must be unlocked or else you will get an error saying the device is not allowed in the network. I know this because I went through all this getting my girlfriends unlocked stl 100-3 z10 working on metro pcs.
Posted via CB10
Do you have to register the IMEI before the sim card is inserted? Also when you give them the IMEI won't they know it's a BlackBerry and say they can't do it or something like that?
I put in a metro sim on my phone, got 4g LTE and all that, called customer service, ported in my number from tmo to metro, waited an hour as was told but didn't have service and said device not allowed. I called back and was told it doesn't work cause it's a BlackBerry and the phone registered on TMo is a iPhone. I cancelled the port in.
So, am I screwed?
Please help!!!
My phone is a z10 from tmo.
Posted via CB10
They cannot do it in store. Keep calling customer service until you get someone who will do it. You need an android LTE plan not an iPhone LTE planWhat are the steps I have to do? Please, help me. I tried multiple times and each time the phone read that device not allowed. I went back to T-Mobile and spent $20 plus tax for nothing
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