1. CrackBerry Question's Avatar
    i updated my blackberry q5 10 OS with latest update. updates downloaded,extracted and loaded succesfully but at the time of completion it gived 0*00000049 error. what should i do now? as my cell is off. i want instant solution.
    09-27-16 10:35 AM
  2. BB-JAM215's Avatar
    This boot error should not prevent you from connecting your Q5 to your PC and restoring it from a backup using BlackBerry Link or attempting another installation using an autoloader.

    What version are you attempting to update to and where did you get it from?
    09-27-16 10:54 AM
  3. Dunt Dunt Dunt's Avatar
    The key is what are you calling the latest update.... as there really haven't been any. Latest thing we have seen was a developer OS that isn't meant for a day to day device.

    If LINK will detect the phone, as BBJAM said use it to do a Factory Restore that you KNOW is the correct OS for your phone (might not work if you did use 10.3.3).
    09-27-16 11:06 AM
  4. khalid29's Avatar
    i updated my blackberry using blackberry link to 10.3.3
    09-28-16 04:41 AM
  5. khalid29's Avatar
    as my blackberry doesn't boot so blackberry link neither give option for back up nor it offers reinstallation
    09-28-16 04:49 AM
  6. BB-JAM215's Avatar
    i updated my blackberry using blackberry link to 10.3.3
    Then that would be a good part your problem, since 10.3.3 has not been released by BlackBerry as an official update. 10.3.3 is not a complete OS and is only intended for software developers to test their apps on a test device, not on their daily driver.
    09-28-16 11:11 AM
  7. Lusitano17's Avatar
    i updated my blackberry q5 10 OS with latest update. updates downloaded,extracted and loaded succesfully but at the time of completion it gived 0*00000049 error. what should i do now? as my cell is off. i want instant solution.
    No instant solution if you actually installed 10.3.3...as mentioned it is not an official release yet. You will have to wait until BlackBerry does officially release 10.3.3 and that date is unknown at this time.

    If you haven't installed 10.3.3 then you should be able to reload the OS using BBLINK or an autoloader.

    Posted via CB10
    09-28-16 03:32 PM

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