Hello, cbvinh
I'm trying for last time to get the software via BlackBerry Link -> Preferences and it seems to be working (until now) it's on the 30%... And I didn't understand very well what our other mate suggested so if this last time doesn't work, I will wait until tomorrow for a friend to download the software and bring it here so he can install it directly from the PC to the phone as he said to me that it might won't be working on the internet because the file is too big and my internet connection might not be as fast as it should for a file like this.
In any case, I will notify here what happened with my phone after this last chance all by myself.
Maryah Shdid.