1. Vigneshd332's Avatar
    Every time I open the BlackBerry Protect service it says BlackBerry Protect unavailable and BBM also say BlackBerry data not fount error. Someone please help.

    Posted from my lovely BlackBerry z30 running

    Posted via CB10
    07-10-17 07:24 AM
  2. Carl Estes's Avatar
    I just tested mine on my Z30, went to BB, typed in my user and password, all worked fine.

    Have to ask, are you the original owner of the device? Did you set up your BB id, and know your current user and password? Security questions?

    Or did you get the device second hand/used? Maybe something left over from previous owner?

    Can you log into BB on the pc?
    07-10-17 01:29 PM
  3. Vigneshd332's Avatar
    Yes I set up every thing. The thing is it always says BlackBerry Protect is unavailable. I can log into BlackBerry Id from the pc

    Posted via CB10
    07-10-17 09:56 PM
  4. Vigneshd332's Avatar
    My phone is fully brand new

    Posted via CB10
    07-10-17 10:48 PM
  5. conite's Avatar
    There are a lot of sellers in India selling rebuilt BB10 devices that have been blacklisted and can't connect to BlackBerry anymore. This is a scam.
    07-10-17 10:57 PM
  6. Vigneshd332's Avatar
    Every body don't trust ebay

    Posted via CB10
    07-11-17 01:04 AM
  7. Vigneshd332's Avatar
    How to know mine is rebuilt or not?

    Posted via CB10
    07-11-17 01:05 AM
  8. Ali sheikh5's Avatar
    Update latest softwere by autoloader may be will work

    Posted via CB10
    07-11-17 08:35 AM
  9. Vigneshd332's Avatar
    K bro

    Posted via CB10
    07-11-17 08:36 AM

Similar Threads

  1. Picture quality in texts?
    By mccorvey09 in forum BlackBerry Mobile Support
    Replies: 5
    Last Post: 12-10-17, 07:08 PM
  2. Email not syncing properly.
    By Trucktrader in forum BlackBerry Mobile Support
    Replies: 2
    Last Post: 07-10-17, 06:19 PM
  3. Why i am not able to get idea 3g network on my bb z10
    By Atique Ahmed1 in forum Ask a Question
    Replies: 1
    Last Post: 07-10-17, 10:08 AM
  4. Why bb priv cast screen is not working?
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 07-10-17, 07:59 AM
  5. Replies: 1
    Last Post: 07-10-17, 07:56 AM