1. Brewer James's Avatar
    When I turn on my Blackberry 9310 it automatically turns on the camera and starts taking pics by itself and I can't stop it. I did a factory reset and the issues continues.
    07-14-14 02:16 PM
  2. Carl Estes's Avatar
    Remove the battery for a bit and then reinstall. If it still does it, then you may need to wipe and reload the os (not a reset) for the device.

    07-14-14 02:30 PM
  3. conite's Avatar
    Aren't you the guy in another thread that said your 9310 wasn't doing "anything"? Why start a new thread?

    So what did you do between "nothing works", to "camera is taking pictures by itself".

    07-14-14 02:34 PM
  4. Brewer James's Avatar
    I let it sit over night w/out the battery. reinstalled the battery and then it started taking pics by itself.
    07-14-14 04:00 PM
  5. Brewer James's Avatar
    How are you able to wipe and reload the OS?
    07-14-14 04:01 PM
  6. conite's Avatar
    There are several threads and tutorials around here that give you a total run through on this, but essentially, download the latest OS for your device (I think it's from Verizon), install on your PC, delete vendor.xml file, and update using Desktop Manager.

    07-15-14 10:41 PM
  7. anon(1852343)'s Avatar
    It's time to upgrade anyways

    Q10 with Telus on
    07-15-14 11:18 PM

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