Blackberry passport sound issue

I really enjoy listening to high quality sound music but blackberry passport is a disaster from this point of view. It doesn't have any bass! I have tried both ways through the bluetooth and through the auxiliary. Even my five year old iphone produces better sound. Is the problem in hardware or software? I hope that the problem is in the software as I enjoy the phone overall except for this issue. There is nothing to do with the equaliser or any other settings. The problem is in the phone itself! I am currently running 10.3.1.1779

Posted via CB10

Originally Posted by agava

Is the problem in hardware or software? I hope that the problem is in the software as I enjoy the phone overall except for this issue.

Posted via CB10

Originally Posted by agava

The problem is in the phone itself!

Posted via CB10