1. CrackBerry Question's Avatar
    Hi i have recently purchased BlackBerry passport SE and during its use, it restarts by itself. its quite annoying. I have had used passport frosty white colour with out any issues. can somebody assist me in identifying the root cause and fix.
    05-07-16 08:29 AM
  2. Lusitano17's Avatar
    Remove your Sim card and If you have a media card remove it too.
    Hard reboot device...hold power button down for 20-30 seconds until red LED flashes and device boot logo reappears.
    If not too inconvenient try to use device for a while to see if problem persists.
    It's possible that the cards are initiating the restarts.
    If no issues occur reinsert your cards, but if issues persist reload or upgrade your OS.
    If that too fails then avoid headaches and consider returning device if it's within warranty


    Posted via CB10
    05-07-16 09:14 AM

Similar Threads

  1. Passport mic not working on speakerphone
    By dale-c in forum BlackBerry Passport
    Replies: 3
    Last Post: 08-04-16, 02:04 PM
  2. How do I wipe my Passport SE for sale?
    By TrvlngDrew in forum BlackBerry Passport
    Replies: 6
    Last Post: 05-10-16, 07:42 PM
  3. How to reboot?
    By alexpp101 in forum BlackBerry Passport
    Replies: 4
    Last Post: 05-07-16, 08:31 PM
  4. How to move BBM contacts from one Blackberry to another
    By RadoR6 in forum BlackBerry 10 OS
    Replies: 2
    Last Post: 05-07-16, 08:58 AM
  5. After resetting my BlackBerry 9000, I get an error message. What can I do?
    By CrackBerry Question in forum BlackBerry Bold 9000
    Replies: 0
    Last Post: 05-07-16, 04:14 AM