1. mike basurian's Avatar
    Hi all,

    first of all I would like to introduce myself, I am mike and I am new from here. I write this post because I have a hard problem right now.

    I have a Blackberry Passport and had a bberror 010-0015 so I tried to solve first with BBLink. However it was not possible. Trying to Reload it returns me an error saying that was not possible to update the software. When I tried to do the same from "Preferences" section, it returns a message of there are not updates available from Blackberry Device Software. So I was stuck with BBLink.

    I tried then with the Autoloader SQW100-1-10-3.1.997 downloaded from the Developer Blackberry Portal. The flash was fine without errors, however my blackberry passport does not starts, shows black screen with a red light 2-time blinking. The flash process was redone but everything is still the same.

    So I am not sure how to continue to recover the Passport and i would be very grateful to receive some help from you.

    Best regards,
    Mike.
    10-07-17 08:33 PM

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