1. CrackBerry Question's Avatar
    Hello and happy new year everyone,

    I have been using my Blackberry Passport for almost a year now, and today I cannot connect to my carrier.

    It doesn't seem to be a hardware issue, as when I go to settings and manually search for a network I can see my carrier but when I press connect to network it gives me an error saying "emergency calls only".

    Any suggestions? I have already wiped the device once and the issue hasn't been fixed.
    01-06-21 10:23 PM
  2. conite's Avatar
    Hello and happy new year everyone,

    I have been using my Blackberry Passport for almost a year now, and today I cannot connect to my carrier.

    It doesn't seem to be a hardware issue, as when I go to settings and manually search for a network I can see my carrier but when I press connect to network it gives me an error saying "emergency calls only".

    Any suggestions? I have already wiped the device once and the issue hasn't been fixed.
    Unfortunately this is a typical issue with the Passport. They all seem to be ticking time bombs, and it's only a matter of time before the motherboard fries.
    01-07-21 06:49 AM
  3. gheli0's Avatar
    Unfortunately this is a typical issue with the Passport. They all seem to be ticking time bombs, and it's only a matter of time before the motherboard fries.
    Thanks for answering!

    I don't believe it is a hardware issue, as I can find my network when I manually search for it, the device won't connect to it though.

    I manually search for my network, find it, then click on it to connect and it shows a loading sign for about a minute and then it just gives me an error message.

    it seems like a software issue
    01-07-21 10:12 PM
  4. conite's Avatar
    Thanks for answering!

    I don't believe it is a hardware issue, as I can find my network when I manually search for it, the device won't connect to it though.

    I manually search for my network, find it, then click on it to connect and it shows a loading sign for about a minute and then it just gives me an error message.

    it seems like a software issue
    Feel free to confirm by running the latest autoloader.

    https://mega.nz/file/1NZ1SQBB#yL_ZV5...1-Opwv7f6JCxhM
    01-08-21 07:33 AM
  5. Dunt Dunt Dunt's Avatar
    Thanks for answering!

    I don't believe it is a hardware issue, as I can find my network when I manually search for it, the device won't connect to it though.

    I manually search for my network, find it, then click on it to connect and it shows a loading sign for about a minute and then it just gives me an error message.

    it seems like a software issue
    Does it find it, or the SIM card you have installed?

    As Conite suggested... run the Autoloder without doing a restore and that will rule out software and settings. Next your could try a new SIM card from your service provider.

    But this is a well documented "flaw" that Passport owners have been experiencing for years. There is a thread here that has a "FIX" if you are up for some fine soldering and the removal of what I guess is an unneeded component. But if you can't do it, it's not worth taking to a shop.... that isn't likely to even consider doing it.
    gheli0 likes this.
    01-08-21 08:13 AM
  6. gheli0's Avatar
    I have a Macbook, is there any tutorial on how do run autoloader from macOS?
    01-08-21 08:39 AM
  7. gheli0's Avatar
    Yes I am aware that it is a common flaw, such a shame it is an awesome phone, even today I'm still very productive when doing the basics with it.

    For clarification: SIM works fine, I made sure to test it on different phones too. I can search for networks manually, and it shows me a list of all available carriers in my country. BUT, when I press connect it just loads forever and then gives me an error, so I assume if the antenna works and the SIM works, it has to be a software issue.
    01-08-21 08:42 AM
  8. brookie229's Avatar
    Thanks for answering!

    I don't believe it is a hardware issue, as I can find my network when I manually search for it, the device won't connect to it though.

    I manually search for my network, find it, then click on it to connect and it shows a loading sign for about a minute and then it just gives me an error message.

    it seems like a software issue
    The dreaded antenna problem: https://forums.crackberry.com/blackb...804.1609278788
    mh1983 likes this.
    01-08-21 09:02 AM

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