1. terry0850's Avatar
    hello. I need your help. I'm currently using passport for three days. My phone was perfectly fine but since last night, my phone got heated even I didn't use it. Before go to bed, I fully charged the phone, but when I woke up, my phone was dying while heated again. From 100% to 6%. The phone didnt have anything running on its background. In fact when I checked the usage, its system was wildly running since last night. Here are the images proving it:

    blackberry passport battery issue + unknown memory usage-img_20141023_092925.png

    blackberry passport battery issue + unknown memory usage-img_20141023_092917.png

    Is there any solution for this? Do you know what has caused this? Thank you.

    Posted via CB10
    10-23-14 08:41 AM
  2. Carl Estes's Avatar
    Look in App Manager/Device Monitor and you should be able to see what is using your resources/battery.
    Maybe BBM? Some folks have reported that BBM all of a sudden starts eating battery.
    10-23-14 09:46 AM

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