1. flyangel07's Avatar
    I have always used blackberry since its introduction, I now have a passport which I have to keep hard resetting around 6/7 times a week with issues such as key board not lighting up in dark, freezing screen constantly,deleting contacts, screen over-sensitive can anyone help as this is the biggest piece of nonsense I have ever had and trying to talk with a real person is like trying to talk to the queen

    Posted via CB10
    05-21-15 05:11 AM
  2. askarian's Avatar
    If still under warranty, maybe get the device replaced?
    05-21-15 05:37 AM
  3. serbanescu's Avatar
    I have always used blackberry since its introduction, I now have a passport which I have to keep hard resetting around 6/7 times a week with issues such as key board not lighting up in dark, freezing screen constantly,deleting contacts, screen over-sensitive can anyone help as this is the biggest piece of nonsense I have ever had and trying to talk with a real person is like trying to talk to the queen

    Posted via CB10
    It might be possible that you have a lot of static electric charge building up on your clothes and interfering with the device. Do you have a flip case on it?
    05-21-15 05:41 AM
  4. Uzi's Avatar
    I would do security wipe and clean install see if the problem persist

    Z30STA100-2/10.3.2.680
    05-21-15 05:45 AM

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