1. Kayleigh Patten's Avatar
    I'm having a lot of problems with my BlackBerry link as the main problem I'm having is that I'm unable to backup or restore my phone at all x
    It's not even in the sense that when I start the backup and half way through it stops I'm talking like I can't do anything on that section of BlackBerry link at all x
    The only thing I see on it is a message saying 'unable to backup or restore device through wifi connections' (or something along the lines of that!) x
    I've never had this problem before it all happened sometime after Christmas I really don't know what's happening x
    Can someone please help and advise me x
    Would be much appreciated x

    Posted via CB10
    05-27-15 05:07 PM
  2. Bla1ze's Avatar
    Go to Settings>Storage and Access and disable the Access over WiFi setting if it's enabled. Then plug your device into your computer and try to back up using Link.
    05-27-15 05:15 PM
  3. leighalligan's Avatar
    Hi, tried that, I'm able to sync now but still un able to do a 'back up'

    Posted via CB10
    05-29-15 01:34 AM
  4. leighalligan's Avatar
    Blackberry Link Problems!-img_20150529_103721.jpg

    Posted via CB10
    05-29-15 01:37 AM

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